Refund policy

If your item arrives damaged, defective, or incorrect, email thebetterdaysco@outlook.com within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging. For confirmed issues, we will arrange a replacement or refund at no additional cost.

We do not accept returns or exchanges for a change of mind, color preferences, or an incorrect size selected by the customer, except where required by applicable law.

For cancellations or order changes, contact us as soon as possible. Changes or cancellation cannot be guaranteed once production has started.

Contact us before returning an item. We will provide instructions and a return address if a return is needed. We will cover any required return shipping for confirmed damaged, defective, or incorrect items.

Approved refunds will be issued to the original payment method within 10 business days. Your payment provider may take additional time to post the refund.

This policy does not limit your rights under applicable consumer law, including mandatory cancellation, return, or refund rights.